Shipping & Delivery

We are so glad you are going to be ordering from our store. If you have any questions that are not covered in the below, please just reach out to us.

 

We can't wait to get your order on its way!

 

ONLINE ORDERS

Making a purchase couldn’t be easier. Simply browse our categories or use the search function and menus at the top of the page until you locate what you are looking for then click “Add to Cart”. A running total and summary of your order will be displayed in your cart as you continue to browse our website. You can continue to add more items or remove items at any time. 

After you have finished selecting your desired items, click on the small basket in the top right-hand corner, then on “View Cart” and finally "Checkout". You will be asked for a few details that we require to process your order. You will then be transferred to our secure payments provider where you will be prompted to insert your payment details.

If you require assistance, simply email us at hello@eosupplies.de 

SHIPPING

Orders are delivered to Germany within 3 to 5 business days and to other European countries within 5 to 10 business days (standard delivery) or within 1 to 2 business days to all of Europe (express delivery). Express orders received by 3 pm are shipped the same business day.

By payment via SEPA bank transfer, the delivery time begins on the day following the initiation of the bank transfer.

Orders are prepared for shipment and deliveries are carried out during normal business hours, from 8.00 am to 5.00 pm, Monday to Friday. In some countries deliveries are also made on Saturday.

DHL GoGreen

We ship 100% climate-neutral with DHL GoGreen. Certain orders with special requirements may be sent with other shipping companies.

SHIPPING COSTS

To Germany:
Standard shipping up to €100 order: €3.95
Standard shipping for order of €100 or more: free
Express shipping: starting at €12

To Europe (EU):
Standard shipping up to €150 order: €6.95
Standard shipping for order of €150 or more: free
Express shipping: starting at €18

To Europe (non-EU):
Standard shipping up to €200 order: €9.95
Standard shipping for order of €200 or more: free
Express shipping: starting at €35


Please note that we do not ship to every European country. We recommend shopping at one of our partners in countries that have a local Essential Oil Supplies webshop.

 

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